By transforming receipt printers into cloud-connected devices, we offer a variety of services to enable retailers to better engage and activate shoppers..

DEVICE MANAGEMENT

The device management tool provides real time status across the installed base of Star Micronics printers.
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The device management tool provides real-time status across the installed base of Star Micronics printers. Paper-empty or unplugged printers are immediately identified with refreshed error status notification on a comprehensive cloud-based dashboard. Real-time status will provide retailers the advantage of identifying issues with a printer such as an open cover or cash drawer, or if the printer is out of paper or unplugged.


ENGAGE NOW

Engage NOW allows retailers to better engage with customers by giving them the ability to communicate relevant information.
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Engage NOW allows retailers to better engage with customers by giving them the ability to communicate relevant information. Retailers can easily provide customers with promotions, discounts, new arrivals and coupons. Engage NOW is secure and easily customizable, providing a highly personal customer connection.


DIGITAL RECEIPTS

AllReceipts™ is a fast, free, and secure digital receipt solution available on all Star Micronics receipt printers.
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AllReceipts™ is a fast, free and secure digital receipt solution available on all Star Micronics receipt printers. AllReceipts™ makes it easy for retailers to offer an anonymous cloud-based digital receipt service in which customers can store and manage receipts on any iOS or Android device without sharing an email address or taking a picture of the receipt. Shoppers can then retrieve digital receipt information quickly via date or retailer. Shoppers can filter receipts by retailer and date making them easy to find.


DATA FACILITATION

Star Cloud has the unique ability to transform shopping receipts into valuable digital transaction data.
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Star Cloud has the unique ability to transform shopping receipts into valuable digital transaction data. Data Facilitation allows retailers to transport that digital receipt data to third party partners or vendors who can offer a wide range of analytic  and shopper engagement services, such as loyalty programs. Through these services, retailers can gain unparalleled information about what, where and when shoppers buy to ultimately increase ROI.


CUSTOMER SURVEY

The Instant Customer Satisfaction Survey feature allows retailers to receive real-time feedback from customers.
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The Instant Customer Satisfaction Survey feature allows retailers to receive real-time feedback from customers. When claiming a digital receipt in the AllReceipts app, customers are prompted to provide feedback on their experience, which is relayed to the retailer’s user-friendly survey dashboard allowing them to see how many customers have claimed receipts and the satisfaction level of the service received. Retailers can use this service to identify issues relating to operations, staffing, service, food quality, and any other reasons for customer dissatisfaction.


RECEIPT FLIP

With Receipt Flip, you can take full advantage of the entire receipt space by customizing the back.
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With RECEIPT FLIP, retailers can take full advantage of the entire receipt space by customizing the back. Yet another way to engage with customers, receipt backs can be used to display terms and conditions, store policies, watermark, promotions and marketing material, and more. Simply upload your content in the dashboard to start getting the most out of your receipts.