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FREQUENTLY ASKED QUESTIONS

What is Star Cloud Services’ mission?

Star Cloud Services was built to bring next generation customer engagement solutions to retailers by turning their receipt printers into cloud connected devices.

What is digital transaction data?

Digital transaction data is all of the important sales data that is recorded when customers make a purchase. Anything that appears on a printed receipt is transformed into digital data. This includes what customers buy, when they buy it, how much they buy, what they paid for it and where they purchased it. With this data, retailers can enable services that help better engage, activate and retain shoppers.

Does Star Micronics Cloud work with all Star Micronics printers?

The plan is that all current Star Micronics printers are able to be connected to Star Micronics Cloud including almost any of the Star printers sold for the last 10 years.

Currently Windows 7 8 and 10 based POS software can support the following models

TSP100U,TSP100IIU(eco), TSP100GT, TSP100LAN, TSP100IIIWi-Fi, TSP100IIILAN
MPOP
TSP650II Para/USB/LAN/BT
TSP800II (TSP847) Para/USB/LAN/BT
TSP700II (TSP743) Seri/Para/USB/LAN/BT
FVP10  Para/USB/LAN/BT
SM-L200 Series, SM-S220i Series, SM-S230i Series, SM-T300i Series, SM-T400i Series (plus only for JP market SM-S210i)

Please refer to the driver section for supported models/ interfaces

Please refer to our support page for detailed instructions.

NEW..

We are pleased to announce that many iPAd POS solutions now support AllReceipts.

Check them out here.

Who does the data belong to?

Shopper data only belongs to the retailer and consumer. Nobody else! Star Cloud Services will never see any of the transaction data and will not share data unless specifically directed to do so. Retailer and shoppers are in complete control of their data.

Is my data safe?

Yes. All data is protected via bank level security to ensure everything stays safe. Data is stored in Microsoft Azure Cloud and nobody has access to that data unless specifically enabled.

What is AllReceipts?

Built by Star Cloud Services, AllReceipts™ is a fast, free, and secure digital receipt solution available on all Star Micronics receipt printers. Other Star Micronics cloud services include  device management, simple survey and more recently the amazing engage NOW function. More information on AllReceipt’s the APP can be found at www.allreceipts.com

LET’S GET TOGETHER

Address : 440 North Wolfe Road, Suite 3061, Sunnyvale CA 94085

Phone : (408) 524 1513

Email : support@starcloudservices.com

Website : starcloudservices.com

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